Our mission: (1)To inform and educate you about the importance of Testosterone and the dangers of Low T, and (2) to provide a safe, effective and affordable solution to restoring men's youthful testosterone levels in order to protect their health, longevity and quality of life as they grow older.Our Business Philosophy
Our goal is to provide a great product at a reasonable price, supported by excellent customer service and backed by the best product guarantee in the industry.
Andro400's core philosophy is to put our customers' needs first, always being aware that your success is our success. We believe in operating our business in a fair, honest, trustworthy manner, and adhering to ethical business practices at all times.Customer Care
Because we are dedicated to providing you with personalized customer care, we want you to have an easy and informative experience when you order Andro400.
The Andro400 Customer Care team does not work on commission. This ensures that you will never be pressured to buy anything when you call us. Our team will simply give you the information you want, answer all your questions, and then let you make a decision whether or not to try Andro400.
In fact, we want you to be free of hassles in every situation. If you need to return your product for any reason, there are no hurdles, no special forms to fill out, no RMA numbers to attain, and no delays. Simply return the product, and upon receipt we will issue you a refund within two business days.
And if you are on an autoship program and want to cancel it, there are zero barriers in front of you (unlike many of our competitors). Simply go online to cancel or call or email us. There are no telemarketers involved, no contracts of any kind, no terms or unreasonable conditions.
We believe in "good old-fashioned" customer service with a smile, while providing you a great product that delivers the results you're looking for at a very fair price. Together, you and Andro400 can restore your testosterone to youthful, healthy levels and enjoy life-changing and anti-aging benefits!Questions?
If you have any questions, please call our our Customer Care department at 877-711-3173 Monday – Friday 8:30 am – 11 pm; Sat. & Sun. 9 am – 5 pm Eastern time.
You are invited to review the resources below to help you decide if Andro400 is the right choice for you:
WOW !!! I've NEVER SEEN CUSTOMER SERVICE LIKE THIS!!! I'm literally awestruck. Honestly, I'm awestruck that you EVEN ANSWERED ME!!!!! Much less provided my complete history, with dates, amounts, specifics, and all . . . in about 4 MINUTES - I will recommend you to people I Don't EVEN KNOW!!!!! I'm Speechless. Thank You and Most Sincerely,
-- William Frazen
“Wow, thanks! This is the first time I've ever written to any company's customer service and received a cogent answer that made sense and explained my question. Usually, I get a form letter back saying they are very concerned but won't show concern by answering my question.”
-- Dan Jacobs
“Thank you so much for such quick and outstanding service. I truly appreciate it. I seem to be getting good results from the Andro400." Sincerely,
-- Wayne A Ouren, Puyallup, WA
“Thank you for your time this morning, you have restored my faith in quality customer service ~ I truly appreciate your quick response and fixing what was starting out to be a bad day. I may very well become a long term customer after your explanation and professionalism, likewise, have a great weekend!”
-- Anthony Jones
“I want to thank you for your prompt response. That is what I call excellent customer service. I also appreciate the clarification regarding the re-order process. I did not expect to hear from you until tomorrow at soonest so again thanks for a good job.” Sincerely,
-- Phil Dufort, Orangevale, CA